Event Terms and Conditions

Last updated: 20 October 2026

1. About these terms

These terms apply to every ticket you buy for a BioHer event, including talks, workshops, movement sessions, hikes, breathwork and sound baths. By booking, you agree to them.

BioHer is a sole trader business run by Kerri Hopkins, based in Buckinghamshire, UK. You can contact us at hello@bioher.co.uk.

2. Booking and payment

• Tickets are sold on a first-come, first-served basis and places are limited.
• Your booking is confirmed when you receive a confirmation email from us.
• Prices are shown in pounds sterling and include VAT where it applies.
• Payment is taken in full at the time of booking through our secure payment provider.
• You must be 18 or over to attend, unless we have stated otherwise for a specific event.

3. What your ticket includes

Each event page lists what is included, for example refreshments, a panel talk, a guided activity or a sound bath. Anything not listed is not included. Event details such as the venue, timings and speakers may change, and we will tell you if they do.

4. Cancellations and refunds

If you cancel

• Cancel at least 14 days before the event for a full refund.
• Cancel between 7 and 14 days before for a credit towards a future BioHer event.
• Cancel less than 7 days before, or do not attend, and we are unable to offer a refund.
• You can transfer your ticket to another person up to 48 hours before the event. Please email us their name and email address.

Because our events take place on a specific date, the 14-day cancellation right that applies to many online purchases does not apply. These terms set out what we offer instead. Nothing in them affects your legal rights.

If we cancel or change the event

If we cancel an event, we will offer you a full refund or a transfer to another date. If we make a significant change, such as a different date, we will let you know and you can choose a refund if the change does not suit you. We are not responsible for travel, accommodation or other costs you have booked.

5. Your health and taking part

BioHer events are educational and wellbeing experiences. They are not medical advice, diagnosis or treatment, and no speaker or practitioner is treating you.

• Take part at your own pace. You are responsible for deciding whether an activity is suitable for you, and you can stop or opt out at any time.
• Movement, hikes and breathwork: please tell us beforehand about any injury, health condition or pregnancy that might affect you, and check with your GP or healthcare professional if you are unsure whether an activity is suitable.
• Sound baths and relaxation sessions: these involve lying down, sounds and sometimes vibration. If you have a medical condition, are pregnant, have a hearing condition or sensitivity, or find these sessions difficult, please speak to a healthcare professional first and tell us if you need adjustments. You can sit, leave or take part in another way.
• Do not rely on anything said at an event in place of medical advice. If you are worried about your health, speak to your GP. In an emergency, call 999.

6. Dietary, allergy and access needs

Please tell us about allergies, dietary requirements and access needs when you book, or at least 5 days before the event. We will do our best to cater for them. If you share this information, we will use it only to run the event, as described in our Privacy Policy. We cannot guarantee that food is free from all allergens.

7. Safety and conduct

• Please follow the instructions of our team, venue staff and practitioners.
• Outdoor activities depend on weather and terrain. Please wear suitable clothing and footwear and bring anything you need, such as water or medication.
• We may ask someone to leave if their behaviour puts others at risk or affects others' experience. In that case, no refund is given.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything the law does not allow us to limit.

8. Speakers and practitioners

Our speakers and practitioners are independent professionals. The views they share are their own. We choose them carefully, but we are not responsible for their individual advice, and we may need to replace a speaker if they become unavailable.

9. Photography and filming

We take photos and video at our events to share our community on our website, social media, printed materials and promotional content for BioHer and BioHer at Work. This section explains how we ask for your permission and how you can change your mind.

Our approach: opt in, not assumed. Your photo or video is used publicly only if you have said yes.

• At booking: you can tick a box to say you are happy to be photographed and filmed. This is optional, and you can still attend if you say no.
• At the event: we will tell you when photography or filming is taking place. We will give people who do not want to be photographed a clear way to show it, such as a sticker or lanyard, and we will aim to keep them out of photos and video. Please tell a member of the team if you have any concerns.
• Crowd and group photos: if you appear in a group photo, we will only publish it if everyone who is clearly recognisable has agreed. If you later ask us to remove an image, we will do so.
• Names: we will not name you in a caption or tag you without your permission.
• Quotes and feedback: we will only publish a testimonial or quote from you, with the name or description you choose, if you have agreed to this. Anonymous feedback may be used in summaries for our partners.

Where we may use images. Our website (bioher.co.uk), our Instagram account and other social media, email newsletters, printed materials, and proposals or reports for BioHer at Work clients.

Changing your mind. You can withdraw your permission at any time by emailing hello@bioher.co.uk. We will remove the image from our website and from social media accounts we control as soon as we reasonably can, normally within 14 days, and we will not use it in new materials. We cannot recall printed materials already distributed, or content that others have already shared or copied.

Children and under-18s. Our events are for adults. We do not knowingly photograph anyone under 18.

Speakers and guests. Speakers and guests agree to appear in photos and video as part of taking part, and we will confirm the details with them in writing.

Your photos. You are welcome to take photos for personal use. Please do not photograph or record other attendees without their agreement, and do not share images that show other people online without their permission, as our events are a space for open and honest conversations.

Your data. A photo or video of you is personal information. We handle it as set out in our Privacy Policy, and we will keep images for as long as we reasonably need them for the purposes above, or until you withdraw your permission.

10. Your information

We use your personal information as set out in our Privacy Policy. Please do not share medical details with us unless we have asked for them for a specific reason.

11. Our responsibility to you

We will provide our services with reasonable care and skill. We are not responsible for losses we could not reasonably have foreseen, or for events outside our control, such as severe weather, venue closure, illness of a speaker, or travel disruption.

12. Changes to these terms

We may update these terms. The terms in force when you book are the ones that apply to your booking.

13. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you have a complaint, please email hello@bioher.co.uk first so we can try to put it right.